Who we are
Our website address is: https://www.slotcars.dk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Analytics
Who we share your data with
None, we do not share your data with anybody.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Payment
When a order is accepted we send a payment request by https://transferwise.com
Payment can then be done by Credit card (Visa, Mastercard etc.) or by bank transfer.
Delivering
All products bought at SlotCars.dk will be send within 24 hours after receiving of payment.
You will be provided with a tracking no. when the shipping leave our warehouse.
Return
We want you to be totally satisfied with every purchase you make from SlotCars.dk. If you are not completely happy with your purchase, please contact us within 10 days of delivery and we will find a viable solution.
Returning Items
- The item must be unused.
- The item must not have been fitted.
- The item must be in its original packaging.
- The item must be in saleable condition.
How to return items
Only returned items with a supplied Returns Authorisation Number will be accepted. To obtain a Returns Authorisation Number please contact our customerservice at service@slotcars.dk
Once you have a Returns Authorisation Number you can then download our returns form to fill in and send back alongside your item(s).
Please send the item(s) together with the receipt and reason for return. We’ll exchange the item(s) or offer you a refund.
The cost of postage for returns are to be covered by you.
When returning items we advice you to obtain Proof of Posting as we cannot be held responsible for non-delivery of goods to our address without it.
We may repair, replace or refund the price paid for the returned item(s) at our discretion but we shall have no further liability to you.
Full credit will only be given if the item(s) are returned to us in a saleable condition. We reserve the right to reduce the amount of refund if the item(s) are not in saleable condition.
Only returned item(s) with a supplied Returns Authorisation Number will be accepted.
Please send the parcel to the following address:
SlotCars.dk
Racefun ApS.
Roskildevej 14
2620 Albertslund
Denmark
Rules in Denmark, written in Danish
Regler gældende for danske kunder:
Retur
Når du handler hos SlotCars.dk har du som privat person 14 dages returret fra du modtager varen. Vil du returnere dit køb skal du selv betale fragten. Du skal også vedlægge kvitteringen eller en kopi af denne, medmindre andet er aftalt. Den returnerede vare skal være i samme stand som da du modtog den, hvis du vil have tilbagebetalt det fulde beløb. Har varen været brugt vil vi vurdere en ny salgspris på varen, som du vil få tilbagebetalt. Hvis du ikke har aftalt noget ifm. tilbagebetaling skal du vedlægge dit konto- og registrerings nummer ved forsendelsen.
Der ydes ikke returret på varer der er specielt fremstillet eller fremskaffet til dig – såkaldt bestillings køb.
Handel mellem virksomheder omfattes ikke af købeloven og der ydes kun returret efter forudgående aftale.
Reklamationsret
Du har to års reklamationsret på varer købt hos SlotCars.dk. Fristen gælder fra den dag du modtager dine varer. Det er en forudsætning, at den fejl du vil klage over var til stede på købs tidspunktet, eller at årsagen til den var til stede på købs tidspunktet.
Klag hurtigt
Hvis du opdager en fejl ved din vare, skal du hurtigst muligt kontakte os. Hvis du venter for længe kan du miste din ret til at få afhjulpet fejlen. Er din vare skadet under transporten skal du kontakte os med det samme.
Forbehold ved reklamation
Ved reklamationer forbeholder vi os til hver en tid retten til at reparere produktet, eller erstatte det med en ny vare, ved krav om afslag i prisen eller aflysning af handlen.
Gem din kvittering
Ved reklamationer eller returnering af varer skal du altid kunne bevise købs tidspunktet, gem derfor din bon i mindst de to år din reklamationsret gælder.
Priser
Alle priser er inklusiv 25% moms.
Privatlivspolitik
Al information du deler med SlotCars.dk vil kun blive brugt til intern analyse. Ingen af dine oplysninger vil nogen sinde blive delt eller solgt til tredje part! Dine oplysninger vil blive slettet fra vores database såfremt du ønsker dette.
Company information
SlotCars.dk
Racefun ApS.
Roskildevej 14
2620 Albertslund
Denmark
cvr. 29687870
TransferWise Europe SA
Iban
BE32 9670 2829 8502
Bic/Swift
TRWIBEB1XXX